Job Description
About the Position As a pre-sales subject matter expert, the Federal Sales Engineer owns the technical engagement and with clear and validated client requirements and end state vision is responsible for designing and clearly articulating a solution that fully realizes the customer's requirements and vision.
The Sales Engineer responsibilities include technology white board sessions, solution design and configurations executing proof concepts and customer presentations. The ideal candidate will have a strong mix of technical skills, business acumen and a strong desire to serve as a trusted customer advocate. The Solutions Architect will work closely with internal Appgate business units, sales and marketing team and strategic partners to propose and implement complex integrated solutions which will include software defined perimeter (Appgate SDP) and other cyber security products/services.
Position Responsibilities - Responsible for driving opportunities for Appgate's product portfolio by supporting the account team in designing, positioning, and providing technology solutions
- Participates in strategic and tactical account planning
- Provides technical support in sales presentations, customer meetings, trade shows, and other forums, including leading in-depth technical requirements sessions
- Articulates Appgate's value proposition relative to competitors
- Leads discovery to understand and document the customer technical and business requirements necessary for the development of an Appgate proposed solution
- Develop the technical solution to include quoting and internal approvals as necessary
- Provide technical, design, presentation, and implementation support for new services and upgrades
- Serve as technical lead of RFP response team
- Prepare & present customer facing technical presentations regarding Appgate security offerings and customer specific solutions
- Develop strong relationships with customers, engineering and product teams as a trusted advisor facilitating solution improvements
- Conduct deep dive technical training of Appgate products and solutions for internal and external stakeholders
- Represent the "voice of the customer" for product and development groups
Experience & Qualifications - Understanding of federal contracting, procurement vehicles and bid processes
- Demonstrated knowledge and experience designing and articulating connectivity solutions to public cloud services such as Amazon Web Services (AWS), Microsoft Azure and Google Cloud Platform and IBM Cloud
- Familiarity with common virtualization technologies such as VMware vSphere, Microsoft Hyper-V, Citrix Xen, Red Hat Enterprise Virtualization, etc.
- Familiarity with network security solutions such as firewalls/next generation firewalls, network access control, VPNs, etc.
- Current CCNA, CCIE, or equivalent certification (desired)
- Direct experience deploying, managing or selling services tied to major public cloud providers, such as Amazon Web Services, Microsoft Azure, Google Cloud Engine
- Direct experience with scripting, including RESTful APIs and JavaScript
- Familiarity with process frameworks such as MOF, ITIL or ITSM
- Familiarity with authentication protocols & services such as Active Directory, LDAP, Radius, Kerberos, SAML, SSL
- Familiarity with encryption standards such as AES, PKI, RSA
- Excellent communication skills (English verbal and written) required to build rapport and communicate effectively with all levels of internal organizations and external partners
- Highly self-motivated and disciplined, good team player and passion to work within a sales environment
- Salesforce or similar CRM tools, Microsoft office skills MS Word, Excel, Power Point, Outlook and Visio
- Bachelor Degree in Engineering, Information Technology or a business-related discipline or equivalent related experience
- Top Secret clearance a plus
- Travel required
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c)
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